Privacy Policy

Политика за поверителност

Дата на влизане в сила: 30 май 2025 г. 

Тази политика обяснява как Медицински дентален център Swiss Dentaprime ЕАД („ние“, „нашето“) събира, използва и защитава личните ви данни при посещение на уебсайта ни: https://dentaprime-academy.com 

1. Администратор на данни:

Медицински дентален център Swiss Dentaprime ЕАД 
Булстат: 206087843 
Адрес: ул. 27-ма №1, Вилна зона, 9000 Варна, България 
Представляван от: д-р Мирослав Купенов Атанасов 
Телефон: +359 (52) 36 20 23 
Имейл: service@dentaprime.com 

2. Какви данни събираме:

• Идентификационни и контактни данни 
• Технически данни (IP адрес, браузър, устройство) 
• Данни за ползване (посетени страници и др.) 
• Предпочитания за маркетинг 
• Информация, въведена във формуляри 

3. Начини на събиране: 

• Директно: чрез форми, регистрации, комуникация 
• Автоматично: чрез бисквитки, логове, аналитични инструменти 

4. Цели и правно основание:

Цел	Правно основание
За услуги и курсове	чл. 6(1)(б)
За маркетинг	чл. 6(1)(а)
За анализи	чл. 6(1)(е)
За спазване на закони	чл. 6(1)(в)

5. Използване на бисквитки: 

Използваме бисквитки за подобряване на услугите. Подробности – в Политиката за бисквитки. 

6. Страни, с които споделяме данни:

Google, Facebook, Salesforce, YouTube, Vimeo и др. 

7. Съхранение на данните:

• За договорни цели – до 5 години 
• За маркетинг – до оттегляне на съгласие 
• За законови цели – съгласно изискванията 

8. Вашите права:

Достъп, коригиране, изтриване, ограничаване, възражение, преносимост, оттегляне на съгласие 

9. Жалби:

Комисия за защита на личните данни (КЗЛД): www.cpdp.bg 

10. Сигурност на данните:

SSL криптиране + организационни мерки 

11. Международен трансфер:

Прилага се подходяща защита (Стандартни договорни клаузи и др.)

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Privacy Policy

Effective date: 30 May 2025

This Privacy Policy explains how Medical Dental Center Swiss Dentaprime EAD (“we”, “our”, “us”) collects, uses, stores and protects your personal data when you visit our website: https://dentaprime-academy.com 

1. Data Controller

The data controller under Article 4(7) of the General Data Protection Regulation (GDPR) is: 

Medical Dental Center Swiss Dentaprime EAD  

Company number: 206087843 
Registered address: 27th Street No. 1, Villa Zone, 9000 Varna, Bulgaria 
Represented by: Dr. Miroslav Kupenov Atanasov 
Phone: +359 (52) 36 20 23 
Email: service@dentaprime.com

2. What Personal Data We Collect

We may collect and process the following categories of personal data: 

• Contact data: Name, email address, phone number, mailing address 
• Technical data: IP address, browser type and version, device information, operating system 
• Usage data: Pages visited, navigation patterns, session duration 
• Marketing preferences: Consent to receive newsletters and other promotional materials 
• Data provided via forms: Messages sent through our contact form, registration for courses 

3. How We Collect Your Data

• Directly: When you fill in a form, contact us, register for a course or newsletter 
• Automatically: Through cookies, server logs, and analytics tools when you use our website 

4. Purposes and Legal Basis of Processing

We process your personal data for the following purposes, based on the lawful bases provided by Article 6 GDPR: 

Purpose	Legal Basis
To respond to inquiries and provide requested services	Art. 6(1)(b) – Contractual necessity
To provide training services and manage participation	Art. 6(1)(b) – Contractual necessity
To send newsletters or marketing (with consent)	Art. 6(1)(a) – Consent
To analyze website usage and improve performance	Art. 6(1)(f) – Legitimate interests*
To comply with legal obligations (e.g., accounting, recordkeeping)	Art. 6(1)(c) – Legal obligation

*Where we rely on legitimate interest (Article 6(1)(f) GDPR), our interest lies in improving our website’s usability, monitoring security, and assessing the effectiveness of our advertising. We have conducted a balancing test to ensure your interests and fundamental rights are not overridden. 

5. Use of Cookies

We use cookies to improve the user experience, analyze traffic, and enable certain functionalities. 

You can manage or disable cookies through your browser settings. For more details, see our [Cookie Policy]. 

6. Third-Party Services and Tools

We use third-party services that may collect personal data:

• Google Analytics (analytics and usage statistics) 
• Google AdWords & Conversion Tracking (online advertising) 
• Google reCAPTCHA (anti-spam and security) 
• Facebook Pixel (ad performance measurement) 
• Salesforce (newsletter delivery and CRM) 
• YouTube & Vimeo (embedded video content) 
• Google Maps (location services) 

These providers may process your data under their own privacy policies. We enter into data processing agreements with these providers where required to ensure your data is handled in compliance with GDPR.

For more information about how these providers handle your data, please see their respective privacy policies:  

• Google Privacy Policy: https://policies.google.com/privacy    
• Facebook Data Policy: https://www.facebook.com/policy.php  
• Salesforce Privacy Policy: https://www.salesforce.com/company/privacy/  
• Vimeo Privacy Policy: https://vimeo.com/privacy   
• YouTube (Google) Privacy Policy: https://policies.google.com/privacy  

7. Data Sharing

We may share your data with trusted third parties (such as IT service providers or training facilitators) solely for the purposes stated in this policy. These parties are contractually bound to protect your data.

We do not sell or lease your personal data to third parties. 

8. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by applicable law.

• For contractual purposes: up to 5 years (under the Obligations and Contracts Act of Bulgaria); 
• For marketing purposes: until you withdraw your consent; 
• For legal compliance: as long as legally required (e.g. invoices). 

After these periods, data is securely deleted or anonymized. 

9. Your Rights under GDPR

You have the following rights under the GDPR: 

• Right of access – to receive a copy of your personal data 
• Right to rectification – to correct inaccurate or incomplete data 
• Right to erasure – to request deletion (“right to be forgotten”) 
• Right to restriction – to limit processing in certain circumstances 
• Right to data portability – to transfer your data to another controller 
• Right to object – to object to processing based on legitimate interests or direct marketing 
• Right to withdraw consent – where processing is based on consent 

To exercise your rights, contact us at: service@dentaprime.com 

10. Consent Management

When we process your data based on your consent (e.g., newsletter subscription), we record the time and context of that consent. You may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11. Right to File a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority: 

Commission for Personal Data Protection (CPDP) 
Website: https://www.cpdp.bg 

Е-mail: kzld@cpdp.bg 
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria 

12. Data Security

Our website uses SSL/TLS encryption for secure data transmission. You can identify this by the “https://” and lock symbol in your browser address bar. 

We implement technical and organizational measures to ensure data security and prevent unauthorized access. 

13. Newsletter

If you subscribe to our newsletter, we will use your email address only for this purpose. You can unsubscribe at any time via the link provided in each newsletter. 

We use Salesforce to manage and send newsletters, under a data processing agreement. 

14. International Data Transfers

Where personal data is transferred outside the EU/EEA, we ensure adequate protection measures are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

15. Automated Decision-Making and Profiling

We do not use your personal data for decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you. If such processing is introduced, you will be informed in advance, and your rights will be safeguarded under Article 22 of the GDPR. 

16. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy. Updates will be posted on this page and take effect upon publication. 

Last updated: 30.05.2025  

17. Contact

If you have questions about this Privacy Policy or your personal data, please contact: 

Swiss Dentaprime EAD 
Email: service@dentaprime.com  
Phone: +359 (52) 36 20 23